Privacy Policy

At SRAM Traders, protecting your privacy and safeguarding your personal information is one of our highest priorities. We are committed to maintaining the confidentiality and security of any information you share with us while using our website and services. This Privacy Policy explains the types of personal information we may collect, how we use and protect that information, who may have access to it, and the choices and rights available to you regarding your personal data.

Please note that this Privacy Policy applies only to information collected through SRAM Traders’ website and services. Our website may contain links to third-party websites or platforms operated by other businesses or organizations. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before sharing any personal information with them.

By accessing or using the SRAM Traders website, you agree to the terms outlined in this Privacy Policy and our Terms of Use.

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Collection and Use of Personal Information

SRAM Traders may collect personal information from customers through various interactions with our website and services. This information helps us provide a secure, efficient, and personalized shopping experience.

We may collect information when you:

• Register or create an account on our website;
• Place, modify, exchange, return, or cancel an order;
• Contact us for customer support, inquiries, or assistance;
• Communicate with our customer service team;
• Subscribe to newsletters, promotional emails, or product updates;
• Participate in promotions, surveys, contests, or marketing campaigns;
• Submit reviews, feedback, or suggestions;
• Interact with us through social media platforms;
• Apply for career opportunities with SRAM Traders; or
• Use additional website features or services that require your information.

The personal information we may collect includes your name, email address, phone number, billing address, shipping address, and payment-related details required for processing orders and delivering products.

For payment security, SRAM Traders does not store or share your complete card information with unauthorized third parties. Payments are processed securely through trusted payment service providers. We may also use your contact details to provide order confirmations, delivery updates, customer support, and account-related notifications.

In some cases, we may collect information for identity verification or fraud prevention purposes. Delivery-related details may be shared with courier partners solely to complete the shipment process.

You have the right to request access to the personal information we hold about you and may request corrections, updates, or deletion of inaccurate or outdated data, subject to applicable legal requirements.

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Third-Party and External Links

From time to time, the SRAM Traders website may include links to third-party websites, partner brands, or external platforms for your convenience and additional information. These external websites operate independently and may have separate privacy policies and terms.

SRAM Traders does not control or endorse the content, availability, or privacy practices of third-party websites and will not be held responsible for any loss, damages, or issues that may arise from accessing or using those external sites. Users access such websites at their own discretion and risk.

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Your Consent

By using the SRAM Traders website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, processing, and use of your information as described herein.

Message Policy

We also reserve the right to send you service-related and promotional messages through SMS, WhatsApp, RCS, or phone calls when required for the purpose of providing our Services, updates, offers, or important account-related information.